Profile name change should turn off ID Verified flag

Tommy49
Level 2
Washington D.C., DC

Profile name change should turn off ID Verified flag

Airbnb allows guests to change the name on their profile. I believe this should be linked to their “Identity Verified” flag in the profile and also disable IB until they request a new ID verification to match their profile name.

 

Backstory: had a guest book with “T” as their verified name. Her vaccine card (we require it for bookings in our homeshare) clearly had a longer name that started with a T* that she had scratched the rest off of in the image she sent.  Clearly “T” wasn’t staying but we had no idea who was...  

 

@Airbnb please fix this. A name change in the profile should disable “ID verified”!

32 Replies 32

@Helen56 @Huma0 

 

I too, have found most guests are generally good. I was paranoid when I first opened my home to strangers but after the first few months I relaxed a bit! I'm not the only host who's found that the way you word your listing can attract the type of guest you probably want.

 

It seems weird to some people to put a picture of my dog at the welcome mat as my first picture, but that sends a message to potential guests and multiple guests have told me they booked with me because of that picture! I also let people know near the top of my listing description that I believe black lives matter, science is real, and love is love. That turns off some (fine by me!) but attracts others and makes them feel more comfortable, I think.

Huma0
Level 10
London, United Kingdom

@Suzanne302 

 

I just came across your listing and I think it is spot on. I don't think it's strange that you use a photo of your dog as the lead image because you are offering a stay in a home after all and I think that really gets the message across (also will immediately attract dog lovers and repel those who are uncomfortable around dogs).

 

I love your honesty and that you repeatedly emphasise that the room is tiny. Actually, in London, this room would not be considered tiny, simply a bit on the small side but I am sure in the USA, it's a different matter entirely.

 

You are obviously doing something right, judging by your reviews. It seems a classic case of 'under promise, over deliver' as several guests mention the listing exceeding their expectations. It is also interesting that you only allow guests limited kitchen access and no cooking and no use of the living room, even though guests need to pass through it. And yet, no guests complain about this (or the lack of TV in the room) at all. It just goes to show that setting expectations is so important and that it is possible to have quite strict boundaries and still be a very welcoming and warm host, which your guests clearly think you are.

 

Well done! 

Disgusting 

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