Recent inquiries wanting access to mailbox

Freda16
Level 2
Inglewood, CA

Recent inquiries wanting access to mailbox

In the past 2 days, I have gotten 3 different guests to inquire about renting my unit for about a month wanting to know if there is access to the mailbox. This is strange for several reasons. My house rules already state there is no mail access for guests. Each of these guests has 0 reviews and new fairly new account.  This is more activity than I have gotten in the past 30 days for my unit.  I had a bad experience with a booked guest who complained and lied after I would not grant her access to the mailbox. After she checked out there was mail coming from financial institutions.

How else do I avoid potential mail fraudsters?

4 Replies 4
Laura2592
Level 10
Frederick, MD

I would just say "Thanks for checking us out! We do not provide mail service to guests for a number of legal reasons. We are happy to direct you to a retailer where you can rent a mailbox during your stay if you feel our space would otherwise be a fit. Please be sure to read through our house rules before making your decision and let me know if you have additional questions. If lack of mail service is a dealbreaker I understand and hope you find a great place to stay."

Do you have that in your listing about your mail? We just accepted a 2 month booking but I realize that I don't have that noted in my listing or in my contract that he just returned to us.

Pete69
Level 10
Los Angeles, CA

Don't ever be tempted to rent your place out for 30 days or more, because legally they become a tenant in California. If they refuse to leave, then you have to spend a few thousand dollars to hire a lawyer, go to court, and then it takes about 3 weeks minimum to kick them out. That's during "normal" circumstances. Under this coronavirus thing, there is NO legal recourse in kicking out a tenant who refuses to pay rent. They can continue to stay rent free indefinitely.

No way I would rent to any tenant without doing a background check. Renting to a legal transient occupant (less than 30 days) is different. If they overstay, you call the sheriff and they'll kick them out.

Personally I don't allow stays of more than 7 days because I don't want to be stuck with undesirable guests for a longer period of time. I have no problem booking guests when I'm open for business, so 7 days works for me.

Obinna0
Level 10
Philadelphia, PA

Do not, I repeat do not allow guests to receive mail at your property. end of story.