Redeeming coupons

[Joan2088]

Thank you AirBnb for the acknowledgment! 
I have stayed as a guest at Airbnbs with family, but I did not reserve under my name.  Is there a way to use my coupon for the reservation?

[Chippy3 · Accepted solution]

@Joan2088 Great question!

According to Airbnb’s policy, promotional coupons or credits are only valid when used on a reservation made directly through the account they were issued to. That means:

 ✔ You can use your coupon as long as you are the one making the booking through your own Airbnb account.

❌ You cannot apply a coupon to a reservation that was made under someone else’s name or account, even if you're staying with them.

What you can do:
To use your coupon, you’ll need to create a new reservation under your own Airbnb account, either for your own trip or a future stay with family or friends. Just make sure you’re the person booking it.

Hope that helps! Let me know if you want tips on finding a great stay with your credit.

[Alex]

Hello @Joan2088! 

thank your for sharing your question in the Community. Were you able during this time to find an answer? 

I found a link that might help you to understand a bit better on how to use coupons for reservations: How to add and redeem coupons👈

Also, I saw you already got an answer form @Chippy3. Thank you so much! 

Hope all of this helps, 

Best, 

Alex