Referring friend

Level 1

Fort Collins, CO

A guest booked but never showed up and is now asking for a r...

I just had a guest book same day a one night stay and never ... Latest reply

I just had a guest book same day a one night stay and never show up. They didn't message me to let me know they wouldn't be c... Latest reply

Level 2

I was robbed while staying at an Airbnb. Support is unrespon...

Hello, I was wondering if anyone in the forums has dealt wit... Latest reply

Hello, I was wondering if anyone in the forums has dealt with a similar issue. After staying at an Airbnb that was robbed, su... Latest reply

Level 1

Tromsø, Norway

Scheduled messages

I'm having a lot of issues with scheduled messages. I have s... Latest reply

I'm having a lot of issues with scheduled messages. I have several templates which I send to guests (check-in info, check-out... Latest reply

Level 1

Scotland, United Kingdom

Long stays - cancellation policy

Hiya, I have a client who would like a 3 month let and is wo... Latest reply

Hiya, I have a client who would like a 3 month let and is wondering about the cancellation policy. I've never had a let longe... Latest reply

Level 5

Richmond, ME

Why can I not refuse guests with service animals?

I am at a loss...AirBnB says we HAVE to accept service dogs.... Latest reply

I am at a loss...AirBnB says we HAVE to accept service dogs. This is not ok with my homeowners insurance or my attorney. As a... Latest reply

Level 2

Chicago, IL

Payment can’t be processed because your account is under rev...

This is so incredibly frustrating and has happened to me mul... Latest reply

This is so incredibly frustrating and has happened to me multiple times. The app won’t let me book an experience because my a... Latest reply

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