Dear community, Can somebody please explain how is this revi...
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Dear community, Can somebody please explain how is this review allowed?All 1 star, naturally, even though the guest never set...
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Hello,
Is there a way to reschedule the second payment, that is to postpone it with 5 days? I understand that the host doesn't manage the payments' scheduling and Airbnb answered that they cannot change it because everything is automatically resolved in their system. I wouldn't want our reservation to be cancelled as our plain tickets are already purchased and non-refundable. Moreover, we've been keeping a great communication with our host.
Would it be a good idea to address to their central office?
Thank you very much for any feedback,
Florin
Hi @Florin122
In order to accurately answer this question, we would need to know the cancellation policy for the listing that you booked. The payment system is in fact automated and when you choose the Payment Plan option, there is no way to change the date as it is based on the cancellation policy of the listing. If your payment fails, you will be given 72 hours to make the payment. Now depending on the cancellation policy, the drop-dead cancellation date will be different. Do you know what the cancellation policy is for this listing? If so, let me know and I can let you know how long you will have to pay the second payment before the reservation is canceled.
David
David
Superhost Ambassador ~ Host Club Community Leader ~ Experienced Co-Host
Dear @Dave-and-Deb0 ,
Thank you.
My cancellation policy is like this:
However, I am doing my best to have all the fund available at the set date, that is the 9th of July.
Warm wishes and a beautiful summer,
Florin
Sorry, what is the check-in date?
David
Superhost Ambassador ~ Host Club Community Leader ~ Experienced Co-Host
I have the same question for an upcoming booking! Was a solution found?