Restrictions and Cancellation terms

Paola2127
Level 1
Sydney, Australia

Restrictions and Cancellation terms

Hi there

Can you please point me in the right direction to:

 

1. Restrict automatic bookings as I am offering a room rental option and a whole property rental so prefer to restrict one on avail. request basis?

 

2. Can I possibly restrict min. age visitors at all?  How is this done?

 

3.  How do I set up cancellation terms with the bookings that come through?

 

I'd really appreciate your support as I am very new here.

 

Thanks in advance!!

 

3 Replies 3
Mike-And-Jane0
Top Contributor
England, United Kingdom

@Paola2127 A few thoughts

 

1) You can link the calendars of the two listings so as not to get double bookings. You then make the smaller listing unavailable in, perhaps, high season to force the bigger listing to be booked. The problem with making one listing bookable on demand is that rejecting booking requests will drive your search engine position down.

2) You can say the place is not suitable for certain age ranges but guests do seem to ignore this.

3) The cancellation terms are set already and are either flexible, moderate, firm or strict. You set this in the listing (under rules I think but might be availability). The flexible allows cancellations up to and within the holiday - Strict means you get at least 50% or more if the guest cancels. Obviously you will get more bookings with Flexible but they are not certain bookings...

Helen3
Top Contributor
Bristol, United Kingdom

To add to @Mike-And-Jane0 useful post do have a look at the Airbnb Help website @Paola2127  - it has FAQS around most aspects of setting up your listing on Airbnb including cancellation policies 

 

airbnb is open to anyone over 18.

Breanna
Former Community Manager
Former Community Manager
Pontefract, United Kingdom

Hi @Paola2127 

It looks like both @Mike-And-Jane0 and @Helen3 offered some great advice. Were you able to adjust your listing?

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