Review nacho acknowledge

Gloria1012
Level 2
Douglasville, GA

Review nacho acknowledge

Hello to everyone I had my first  guests the  17 days   on the third day. I asked them to leave.   activities. They were smoking marijuana and were destroying my property   Guest were upset    Left. A  negative  review that is not accurate   They did this out of anger .What can I do in regards to this

2 Replies 2
Helen3
Top Contributor
Bristol, United Kingdom

Contact Airbnb and ask them to remove the review pointing out it is a revenge review as you had to ask them to leave your property @Gloria1012 

 

why did you leave the guest such a glowing review rather than leaving an honest one ? 

Bhumika
Community Manager
Community Manager
Toronto, Canada

Hi @Gloria1012, I wanted to share this article that outlines disputing a retaliatory review and Airbnb's Reviews Policy. I hope it helps you get some information about this process and policies related to reviews.

 

Just as our super-experienced member Helen suggested, did you get in touch with Airbnb Customer Support regarding the guest's review?

Keep us updated on how it is going for you.Hope you have gotten past this situation with the guest! Wishing you smoother guest experiences for your future bookings🌻.

 

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