Review process

[Claire2428]

Hi, I'm new to this, and I'm already drained by the nit picking and complaining on reviews (when they've not read the listing for details). If a guest writes a review (expecting it to be critical because they've not read information) but I don't write one for them, does their review NOT get published publicly if I've not written one for them? 

[Marie8425]

@Claire2428 

The Guests review will be posted in 14 days regardless of you writing or not writing a Host review

[Claire2428]

Hi, is it the same for hosts - I write them a review but they don't write me one, but after 14 days mine will show up on their site but they can't see it?

[Marie8425 · Accepted solution]

@Claire2428 

As a Guest your review is public in 14 days so yes the Host will see it even if they didn't write a Guest Review

[Claire2428]

Hi, mean me as the host writing the guest a review. If I write their guest review but they don't write a host review for me, does my review of them as a guest get published? Thanks.

[Marie8425]

@Claire2428 

Yes all reviews are published by 14 days.

[Bhumika]

Hi @Claire2428 , I wanted to share this Airbnb article about 👉Host and guest reviews for stays 👈 in addition to the comments from Helen and Marie. 

The articles contains all the information related to reviews and review policy, that might be helpful through your journey as a Host. Hope it helps!

Do you often leave reviews for guests? Or usually don't leave a review?

[Helen3]

Hi @Claire2428 

Do have a look at the Airbnb Help website it has FAQs around most aspects of running your STR business on Airbnb including how it's review system works.