Julia5837 Level 2 Retaliatory review not removed, why? Guest broke house rules by leaving dogs unattended, and let... Latest reply Guest broke house rules by leaving dogs unattended, and let dogs lie on sofa and even on bed, having explicitly agreed not t... Latest reply
Clare676 Level 2 Service fee changed randomly I'm looking for some assistance please to understand what an... Latest reply I'm looking for some assistance please to understand what and why this has happened. Still new with air BnB. All my bookings ... Latest reply
Robyn528 Level 1 People booking as single but coming as a couple How do I amend their booking - this has happened twice - som... Latest reply How do I amend their booking - this has happened twice - someone has booked as coming alone and then arrive as a couple - I p... Latest reply
Róisín0 Level 2 Dropping off the radar I recently had an unfair 3* review from guests who were new ... I recently had an unfair 3* review from guests who were new to Airbnb. When I tried to make a case to have it removed I faile...
Nina2029 Level 1 Booking change by host, adding a fee for +1 guest (more than... Hi,How can I as a host change a future booking in order to• ... Hi,How can I as a host change a future booking in order to• add +1 guest (more than max. No. of guests but possible) and• add...
Erly1339 Level 2 Booking cancellation I use the Firm cancellation policy for the first time. I cho... I use the Firm cancellation policy for the first time. I chose it because most guests book well in advance, sometimes more th...