Sending a picture to a potential guest

[Shawna1]

I have a potential guest who has asked about navigating my steep stairs in a wedding dress. I have two pictures that I took specifically for those who may have a problem with the stairs. How do I send the pix to the potential client? I don't have her contact email before booking and messages with email addresses have the address removed.

Suggestions?

[Sarah977]

@Helen2100  You can send guests photos as attachments to an email, using the coded email address Airbnb sends to guests. But you can't see that info until a reservation is confirmed, so the guest would have to go ahead and book, you would then be able to send a photo, and if she wanted, she could cancel within the full refund period.

But what photo does a guest need to see, that you don't already have in your photo gallery?

[Nick593]

I have the same problem, trying to send a couple pictures to a prospective tenant.  It is impossible, on this user unfriendly Airbnb platform.

I tried on the desktop version and on the app, it is impossible.

A total letdown by Airbnb, they take giant fees from hosts and tenants but in return we can't even send a single picture. 

I will be looking at other platforms soon.