Peter4693 Level 1 Guest saw a mouse in the garden - now claiming full refund! Had some guests book to stay 4 days in my house in London. O... Latest reply Had some guests book to stay 4 days in my house in London. On the second evening, got a series of frantic messages, complete ... Latest reply
David13757 Level 1 Logan, UT Guest Screening I have a guest who is inquiring on a month-long stay. My con... Latest reply I have a guest who is inquiring on a month-long stay. My concern is that she is new to Airbnb with no trips for review. While... Latest reply
Beatrice892 Level 1 Co-host email address Hi,I have found the process for a co-host to amend its email... Latest reply Hi,I have found the process for a co-host to amend its email address, I was wondering though, if co-host could have 2 email a... Latest reply
Rebecca1783 Level 2 Guest messaged to say they would be arriving after their boo... Our present guests messaged to say that they were in hospita... Latest reply Our present guests messaged to say that they were in hospital and that they would not be able to arrive until 2 days after th... Latest reply
Myat-Htet0 Level 1 About Refund in Thailand I booked a room in Bangkok last week and now I have to cance... Latest reply I booked a room in Bangkok last week and now I have to cancel for some reason. If I paid using PromptPay via TrueMoney Wallet... Latest reply
Lianne183 Level 1 Brisbane, Australia Trouble paying for accommodation Hi, I kept trying to pay for the accommodation, however my p... Latest reply Hi, I kept trying to pay for the accommodation, however my payment was not accepted multiple times even though there is money... Latest reply