Stats

[Kay2248]

Hello

Can someone help me to find my viewing stats on the app? I looked it up on Google and it said to find a table called insights but I don't seem to have one, or if I do I can't find it!

Thanks Kay

[Shelley159]

Thanks @Joan2709 , will @Kay2248 be able to see Insights on the desktop version, or does that have the same issue for new hosts?

[Joan2709]

@Shelley159 

I'm not able to tell as I'm not currently working with a new listing. I'm guessing there is something similar there on the menu for the desktop, but @Kay2248 can check that and let us know?

Here is the thread from the other Host with the same issue:

https://community.withairbnb.com/t5/Ask-about-your-listing/Insights/td-p/2126833/page/2

[Rebecca]

Hi @Joan2709, @Kay2248 and @Shelley159, 

Just wanted to pop by and share that I have relayed this to the team at Airbnb. Thanks so much for your continued feedback 😊

[Kay2248]

Thanks it is now working!

[Rebecca]

That's great to hear @Kay2248 - what was the solution in the end? 

Did you follow the steps that @Joan2709 gave? 

[Joan2709]

@Kay2248 

Yay!!  Did it start working after you logged off, deleted the App/Reinstalled and logged back in?

Were you ever able to see the Insights Tab on the desktop?

[Kay2248]

@Joan2709 I didn't check on the desktop but it is now working on both!

[Joan2709]

@Rebecca 

Thank you! 😊

[Tara0]

@Kay2248 Hi Kay, It might well just be due to you being a very new host/listing?

Do be aware that view stats are not 'real time' views. 

When you do (eventually) see your view stats (which are updated weekly),  it will show the total views of guests who searched for dates in that week, and then clicked on your listing, in the past six months only. 

So, if you're really that new, you won't see anything for at least a week.

And, if guests are searching for, say, dates in March 2026 right now, and click on your listing, that view stat will not be included in the total for that week in March. 

[Tara0]

P.S. @Kay2248 No, I've no idea why Airbnb think this is a helpful system. 

[Kay2248]

Thank you - the issue has now been fixed!

[Nora1564]

Hi @Kay2248! On the app, the viewing stats are usually under the “Insights” or “Analytics” tab, but sometimes it’s only available on the web dashboard. Try logging in on a browser to check if you can see the stats there. Let me know if you need help finding it.

[Kay2248]

Thanks Nora but now resolved!