Strict cancellation

[Bruce675]

I have a strict policy and I just got a cancel from my guest which is scheduled for May 2027. Airbnb shows paid guest 50% . But I have received anything pertaining to my strict policy 

[Emiel1]

@Bruce675 

Did you check your earnings dashboard (transaction history) regarding this reservation ?

[Bruce675]

Yes I checked but nothing.

 

[Joelle43]

Hello @Bruce675 @Emiel1 

Is it possible that Airbnb would pay you only on the next day of their supposed arrival?? So the 8th May?!

[Joan2709]

@Joelle43 

Yes...this is what we found out in a similar circumstance. The guest used one of Airbnb's partial payment plans (had not made full payments yet) and then canceled.

We did not receive our payment until 24hrs after their original check-in date as with any normal payment. This was over a year ago, so no idea if this is still the policy.