Suspicious booking request

[Cheri456]

Just got my first booking request and it seems suspicious.  Someone wants it this Sunday for a week.  Daud is the only name.  Says he wants to help me host? Any suggestions? Thanks 

[Joelle43 · Accepted solution]

Hello @Cheri456 

As new hosts we get strange requests so you're right to be careful.  Can you confirm if this came through as an enquiry or a request to book?  The actions we need to take are slightly different. If in doubt, read the guide below:

https://community.withairbnb.com/t5/Host-guides/GUIDE-Handling-Enquiries-and-Bookings/td-p/1895831

Airbnb accept that we can't accept all booking requests but try and find out what they mean by "helping you host"!! In exchange for a free stay maybe??

[Cheri456]

Thank you,  he has been blocked from my listing 

[Cheri456]

It came through as a booking request 

[Elisa]

Hi @Cheri456 😊, 

Thank you for asking this here.

Have you been able to check Joelle's reply?

What are you going to do?

[Cheri456]

Yes I did thank you  @Elisa 

[Elisa]

Hi @Cheri456 😊, 

Thank you for letting me know!

Are you going to accept that booking request or decline it?

Looking forward to hearing from you.

[Cheri456]

@Elisa The person actually canceled it right away but airbnb blocked them from my account 

[Elisa]

Hi @Cheri456 😊, 

Thank you for letting me know!

Do you want to reach out to Customer Support about this, or is it okay for now?

[Cheri456]

It's okay for now.  Thank you