Technical Issue? Review count messed up and affecting my star rating.

[Bruna-and-Andrew0]

This seems to be a SUPER WEIRD technical mistake.

When I checked my listing this morning, my review count had changed from 36 to 11 for one listing (another inactive listing went down from 300+ to 85!!!). In 13 years of hosting, this is a first.

What's going on d@Airbnb????

Even odder is that the reviews are there when you click on REVIEWS - all 36 of them. But the number showing is 11 and it's affecting my home's rating - which went from 4.89 to 4.82.

I'm furious about this and WAITING for Customer Support to contact me back. Can anybody shed some light?

[Joelle43]

Hello @Eric5317 @Bruna-and-Andrew0 @Adriano78 @Dianne367 

I had the same issues:

==>Improper count on reviews left by guests

==>Dates open on the guest calendar for booked reservations!!

Been onto my listing this morning and the problem has been sorted for me at least.   I really hope it's the same for you guys