The pin on this gift card was damaged due to the design on the card. I can't redeem it.

[Thatcher2]

I just was gifted this card by one of your coporate employees in NYC as a wedding gift. I have almost every number other than the ends where it was damged, there are like 2 numbers that I can't figure out. Can you please help me?

[Emiel1]

@Thatcher2 

Maybe this community or AI can help you if you post an image of the damaged area ?

IMHO you need to go back to the vendor of the giftcard and ask for a replacement.

[Helen3]

I would go back to the Airbnb employee that gifted it to you @Thatcher2 

[Paula]

Hello @Thatcher2, thanks for posting in the Community Center and I am sorry about this.

Please let us know when you’ve had a chance to read the hosts’ suggestions. Is it possible to contact the person who gave the gift card to you?

Keep us posted.