Two of our listings disappeared from the website

[Kathleen974]

We just returned from a trip throughout England and Scotland. We booked a new reservation every day. I was stunned that suddenly the listing in Aberdeen disappeared completely from the website. I was unable to get any additional information from the host about how to get into the place and all of the information about the flat we had rented. I had some anxiety that perhaps the place was no longer available to us. Fortunately, I had the host's phone number and was able to call, but it did add complexity to the logistics of our stay.

Then, a second listing disappeared, this one in Glasgow. Again, I had the phone number and so was able to contact the host.

But what is wrong with the website that this would happen? There must be some glitch.

This needs to be resolved. 

Sincerely,

Kathleen K

[Mike-And-Jane0 · Accepted solution]

@Kathleen974 We had a similar issue with an App when our tickets for yesterday's Bruce Springsteen concert disappeared. Very strangely my daughter loaded the app onto her phone and logged in and the tickets were there so we were saved. Now some would say watching Bruce is more important than having somewhere to stay but rather than go down that rabbit hole my point is apps are unreliable and it could be down to your phone. Try deleting and reinstalling the app and see if it recovers.