Two overbookings same host

Cathy1288
Level 1
Petoskey, MI

Two overbookings same host

I just have a concern over a host.  I rent quite a few AIRBNB/BRBO's and this is the first time that I have run into this and find it concerning.  I rented a place from the host in Royal Oak, MI.  He sent me a message saying that he overbooked and asked if I would be interested in another one of his properties.  I agreed.  All set to travel this week and recieved a message that he had another party with the same rental and wanted me to move to a RV that was in back of one of his properties, in which he had the house in front and that was rented out to someone else.  He wanted to arrange another property for me but at this point I wasn't trusting that option.  I asked for a full refund and he provided it.  We are in our 70s and booked and paid and to be moved twice and then asked to stay in a RV in the back of a house that was rented was I thought too much to ask.  

3 Replies 3
Lorna170
Level 10
Swannanoa, NC

@Cathy1288   You ran into an untrustworthy host.  One "mistake" in overbooking can be forgiven.  Two moves - NEVER.  I would report the host to AirBnB.  

Helen3
Top Contributor
Bristol, United Kingdom

How awful @Cathy1288 

 

Contact Airbnb and ask them to cancel as the host can't honour your booking . Ask them to help you identify alternative accommodation.

Hmm 🤔

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