Hi!
so thrilled to be a part of the super host community!!!
I am currently bursting of joy and now more than ever plan on working harder!
if anyone has tips please share. Ive had my airbnb running for 3 months now (newby) absolutely enjoy every single bit of it, we've had last minute cancellation and guest asking for a full refund, we had our first party shutdown ! (that was a wild night ) . we always try to make the guest feel heard and understood and come up with solutions for them, however sometimes it can be challenging with guest expecting too much.
This is my first airbnb and I am currently working on obtaining my second property.
The airbnb support has been helpful whenever i have questions or need a refund.
overall so excited to be a part of this community and I look forward on making connections with everyone here!
-Fernanda **
**[Sensitive information removed in line with the Community Center Guidelines]