Oh, clever ones...
Some of you were kind enough to give me advice after I had the Guests From Hell, who managed to trash our guest apartment before we forced them out. There was an investigation, because they left a used syringe, amongst so many other "treasures."
Our case got sent to the Safety Department, and after answering a few questions, I got this today:
"I hope you’re well. I’ve finished my investigation and followed up with Sarina so I’m going to close out our email.
Your account has been fully restored.
Thanks again for letting us know about what happened—we rely on these reports to keep the community safe."
What does "your account is fully restored" mean? I wasn't aware or notified there was any change in our account or status? My husband did notice we didn't get any bookings during the week it took them to investigate, but we'd never received any notice of anything, so I'm just guessing at this point.
Info, please. What exactly happened here? Thank you!