Why can guests not book after midnight

[Valerie1680]

I just found out that after midnight guests can not book for that night, only the next night. I would love to be able to accept bookings at 1am, 2am 3am... is this new? It makes no sense. A booking is basically charging for a time period of 3pm to 10am the next day, any requests to stay from 3pm to 10am should be bookable for that day/time period...not cutoff at midnight.  Thats essentially only half the time I am charging for, available for purchase. Why? How do we change this? 

[Joan2709]

@Valerie1680 

This is probably due to your Availability Settings under Advance Notice on your calendar:

[Valerie1680]

@Joan2709 It not the settings. I got the request because I allow last minute bookiing requests that i am able to approve per request.  If im up and the space is ready at 1am or even 3am, i would happily accept the booking. I am upset that i can not book past midnight.  This is what airbnb customer service told me...

 To reiterate my explanation, the Airbnb system operates on a standardized 24-hour cycle. Because midnight has passed, the current day (the 5th) is now considered a previous date and cannot be added to the existing reservation.

After 12 midnight, it will only allow booking for the next day, there is no way to open the current /previous night. So if you accept it,  the guest is charged abd booked to check in that day at 3pm. Letting them come at 1am ties up the calendar till the following day. For example  night of the 5th till checkout morning of the 7th

[Shelley159]

Hi @Valerie1680 

The way accommodation sites work (selling nights), needs a check-in time one day and a check-out the next. For you to receive guests at 1am, your check-in time would have to be 1am and your check-out time would have to be - uhm - I think the same day then? 

For you, it would only be possible to fill all nights (or rather early mornings) this way if all your bookings were like this, and if you found a system that could accommodate it. On the present system, whenever you return  to selling actual nights, you'd have a problem with guests being able to check in any time of day from 1am ...

[Valerie1680]

It doesn't need to be so complicated.  We are all selling nights that are basically from 3pm till 10am the next day. I should be able to sell that time period for the entire time period,  not only til midnight.  

[Helen3]

do you have lots of guests make last minute booking in the early hours of the morning to check in straight away? @Valerie1680 

i've not had this happen in ten years of hosting so am not familiar with this market (having said that I stopped taking same day bookings many years ago)

does Airbnb have any guidance on this on the Airbnb Help website? 

[Emilie]

Hi @Valerie1680, 

Is this a request you often get? 

Hosts have suggested some reasons why this might be, and to perhaps as well look at your availability settings -which there's more information about in the following article: 

• Updating your availability

It would be great to know what you think of their input, and if there's a feature change you'd like to share directly with the team, here is the official Airbnb feedback form. 🙂

Thanks, 

Emilie

[Valerie1680]

Its not anything I did... its airbnb policy / settings.  Hosts are not able to host late night last minute requests.  I think its unfair.  I submitted feedback  and I am posting here to show other hosts how it is and that it should change. 

[Helen3]

What percentage of your guests fall into this category @Valerie1680 ?