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Xmas Cancellation

Chantelle-Ryan0
Level 1
Rye, Australia

Xmas Cancellation

Hello

I had to cancel a xmas booking because we may have family coming that time but also the price was too low and I thought I had blocked it from going live however it listed and within hours it was already booked out (because the price was too low). It is the first time I have cancelled. If I need to relist this I can't seem to do it because the cancelled booking is in the way. How can I do it? I have been charged the cancellation fee as well.

Thanks chantelle

1 Reply 1
Guy991
Top Contributor
Sintra, Portugal

Hello @Chantelle-Ryan0 ,

 

Please find the following information about what happens when a host cancels:

 

https://www.airbnb.com/help/article/990

 

I’ve never pressed the cancel button, so I’m not sure what the next screen looks like. I hope Airbnb provides information about the consequences before asking for confirmation, giving you a chance to read the warning first.


All the best,