changing date of an experience, after it has been booked

[Richard1365]

Hello!  I'm running an experience on the 25th of this month, for which one guest has signed up.  The guest would like to move her trip to the 23rd.  How do I move the trip date of an already-booked experience?

Thanks in advance!

Rich

[Paula · Accepted solution]

Hello @Richard1365,

As today is the 23rd and the guest trip should be happening now, I wanted to ask if you managed to change the experience date? I also wanted to share this article with you, which mentions that guests can change their experience date through the app as well. >Please find it here<

Paula

[Richard1365]

Thanks for the response.  I did not change the date.  Had issues actually chatting with an AirBnB rep, bummer.