cleaning fee

cleaning fee

I forgot to add my cleaning fee to our new listing. We received and accepted one rental but the cleaning fee is not on it. What do you recommend I do?

 

3 Replies 3
Helen3
Top Contributor

I would learn from this and move on. You can't ask the guest to pay for a cleaning fee if it wasn't on the listing when they booked @Aisha195 

Till-and-Jutta0
Host Advisory Board Alumni

@Aisha195 The search algorithm prefers listungs without extra cleaning fee. So be grateful for the booking and include it for future bookings.

Rebecca
Community Manager
Community Manager

Hey there @Aisha195,

 

How did you get on? Did you alter your listing for future check ins? 
It would be lovely to hear what you decided to do. 🙂

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