error when payment

Billyy0
Level 1
Makassar, Indonesia

error when payment

hello, i’m having this issue when i want to pay for the second payment it says “your payment cannot be processed because your account is under review”

1 Reply 1

Hi @Billyy0,

Thanks for sharing — that message usually means Airbnb has temporarily placed your account under review, possibly due to a payment issue, ID verification, or unusual activity.

I recommend reaching out to Airbnb Support directly through the Help Center or Twitter (@AirbnbHelp) so they can check your account status and resolve it for you.

Hope it gets sorted quickly!

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