Suzanne1187 Level 1 Cape Town, South Africa How to handle difficult guests Good evening Airbnb community!Please can you advise how I ca... Good evening Airbnb community!Please can you advise how I can handle the following situation.My listing is relatively new (I ...
Maribel330 Level 1 Clovis, CA Airbnb Failure to Follow Policy to Respond within 24-48 hour... Subject: Urgent: Request for Executive Intervention - Defama... Latest reply Subject: Urgent: Request for Executive Intervention - Defamatory Review & Critical Business Impact Dear Airbnb Leadership, I ... Latest reply
Stephanie3659 Level 2 Issuing Partial Refund Hello,I have a guest that is supposed to check-in for a 2 ni... Latest reply Hello,I have a guest that is supposed to check-in for a 2 night stay in 2 days and they reached out to let me know they are c... Latest reply
Donna1754 Level 2 San Jose, CA Airbnb have not resolved my request for reimbursement for qu... How can I get this resolved? I have gone through the proces... How can I get this resolved? I have gone through the process set up for the host. #1 Your private message to AirbnbIt’s ob...
Zak439 Level 2 Boise, ID Providing Streaming Services? Hey all! I have a guest coming in this week that are upset t... Latest reply Hey all! I have a guest coming in this week that are upset that I do not provide streaming services. We have an 86 inch TV wi... Latest reply
Roel101 Level 2 Airbnb refused to remove a retaliatory review despite eviden... Airbnb have refused to remove a damaging 2 star review. Case... Latest reply Airbnb have refused to remove a damaging 2 star review. Case#:A85785831 I’m dealing with a situation where a guest was clearl... Latest reply