inquiry message lost

[Linda3157]

I had an inquiry last night. Guest asked for a discount. I have a 24 hours notice before booking. I checked with cleaners and they said house was ready. Now the inquiry/message isn't in my message box any more!!!!!!!!! It should stay in message or AirBnB should say they deleted it when they deleted it. It's no where to be found. I think AirBnB's website is awful. Very basic and not easy to find ANYTHING.

[Mike-And-Jane0]

@Linda3157 Either the guest cancelled the request as they found somewhere else or Airbnb deleted the guest as being fraudulent.

[Linda3157 · Accepted solution]

Thanks for responded. She had 21 good reviews. She just sent me a message and now it's available to see again. I figured out how to go back to making reservations same day. My opinion, they should make them visible even if they cancel. I had it as a text on my phone to see her first name but it was gone on the website until she responded again. 

[Fred13]

In all likelihood the guest removed it since Airbnb has no logical reason to do so.

I am presently navigating through other booking-agency platforms and find them a very complicated labyrinth, I guest they all are until one masters them. Then again I am a 90's guy who finds Facebook a quagmire also. 🙂 

[Linda3157]

Thanks for responding. She sent me a message again this morning and it was all visible again. ????? She had 21 good reviews so she was for real.