new payout

[Laura577]

Hi, I have added a new payout few months ago (ending 4389) and it still says 'checking' while for IBAN ending 6454, it says  now 'Can't process payouts. Remove and try adding again.' Can someone please explain why and if there is any payment pending? The IBAN ending 4389 still under check is the one I want to be DEFAULT.

Thanks (not sure I am writing to the good recipient)....

[Emiel1]

@Laura577 

This is not Airbnb itself, but the community, so for issues with payouts you need to contact Airbnb.

For pending payouts you need to check your Transaction History Page. Processed payouts show which bank account is used. Your screen shot shows there is 3rd account, which is use by default if no payout routing rules are set. You can not set the new account 4389 to the "default" as long it is not verified ("checked").

6454 can not be used for some reason. If it was used recently for a payout because it was default (or by  routing rule), that payout is probably pending now (to been checked on Transaction History Page)