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Level 1

Excessive utility usage by guests

I've come across similar posts discussing this issue, but I'...

I've come across similar posts discussing this issue, but I'm not content with simply absorbing the extra costs, especially w...

Former Community Manager

London, United Kingdom

Welcoming all Superhosts

Hello, Congratulations on becoming a Superhost! Your r... Latest reply

Hello, Congratulations on becoming a Superhost! Your responsiveness and reliability has earned the trust of your guests... Latest reply

Level 1

Frontenac Islands, Canada

Help Guiding Guest to my Hotel due to language barrier

I have been trying to guide a group of Chinese visitors to m... Latest reply

I have been trying to guide a group of Chinese visitors to my Hotel all day. It was my understanding that there was a transla... Latest reply

Level 2

Dallas, TX

Reverting service charges from Host fees to Split fees

Has anyone faced an issue in reverting service charges from ...

Has anyone faced an issue in reverting service charges from Host fees (Simplified Pricing) to Split fees? I changed the prici...

Level 1

Stockholm, Sweden

Advertisment and problems

Hi, I just received an email from Airbnb that my advertismen... Latest reply

Hi, I just received an email from Airbnb that my advertisment risks being cancelled due to problems. We recently had guests w... Latest reply

Level 1

Selfoss, Iceland

Amanda T she never cometo Country Dream Langholt 2 Iceland

Dear I was expecting visitors on Saturday. Sept 27 who didn'... Latest reply

Dear I was expecting visitors on Saturday. Sept 27 who didn't come and blames me for his lack of anger. Her name is Amanda T.... Latest reply

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