phone verification issue

Answered!
Michael7353
Level 2
Sofia, Bulgaria

phone verification issue

Hello,
I'm asking for assistance related to a verification issue on my phone.
I will be travelling from Bulgaria to Israel for the first time abroad on my own in early June and decided to book a place to sleep through Airbnb because I had heard some good reviews, but am quite disappointed. I've been trying to verify my phone number for two days now, but it won't send me the 4 digit code (I'm 100% convinced it's my phone correctly entered). I tried several times with no success and finally had to wait 24 hours. I waited, but it was still the same! I tried with my dad's phone number but it didn't work there either! I emailed with a support who didn't do anything for me!!! I got to the point that I deleted my account and made a new one, but again the problem was not solved even so.
I would be wholeheartedly grateful if someone could help me because I am already extremely worried

 

Top Answer
Bhumika
Community Manager
Community Manager
Toronto, Canada

Hi @Michael7353 ,

 

Sorry for the delayed response, but were you able to get through this issue or get in touch with Airbnb Customer Support regarding the same?

 

If not, please feel free to @ me and let me know, so that we can share your concerns with the technical team for further advise.

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1 Reply 1
Bhumika
Community Manager
Community Manager
Toronto, Canada

Hi @Michael7353 ,

 

Sorry for the delayed response, but were you able to get through this issue or get in touch with Airbnb Customer Support regarding the same?

 

If not, please feel free to @ me and let me know, so that we can share your concerns with the technical team for further advise.

-----

 

Please follow the Community Guidelines