"Serial" guest or just weirdo??

[Tania237]

Wondering if that guest fits the profile of any guest that Los Angeles or other areas hosts might have hosted...older lady in her 70s , I checked the place myself after housekeeping, everything looked great then weird behavior started...not answering 90%  of my messages from the onset of her stay, totally unresponsive when I asked her ahead of time to let my insurance adjuster get a glance at under her sink which had been the source of a leak downstairs (making me almost losing my claim) to the point I was starting to get worried about her health. So she stays 8 days and  leaves 2 days ahead of time with almost no communication just to message me that  she needs to shorten her stay unexpectedly and return home. Then 2 days later  hit me with a message asking me for an email on the platform board so I do and even call her on a overseas number where she claims a litany of cleaning issues and to have found a"personal  toy" under the bed Which can't be bc I always check everything after housekeeping....  Then no answer again as I was trying to call her (no voice mail)  . Wondering if a similar situation  happened to any of you hosts with any guest or someone fitting my guest's profile and behavior, maybe even recently bc when I first met her at checkin  she was coming from another Los Angeles pad she didn't seem very satisfied about.  At the very least hope this message could help another host faced with a similar issue.

[Paul11992]

i recently stayed with someone similar in torrence i come out here for work message me to talk about it im not sure if this is public or not. 

[Helen3]

Explain to the guest that if she had wanted to raise a complaint about cleanliness issues she found on arrival she should have reported it when she found the issues .  

I would not call about this issue but keep all communications on Airbnb. @Tania237 

if the guest didn't respond to your request to give the loss adjuster access I would have contacted Airbnb and asked them to reach out to the guest.