refund reservation

refund reservation

hello  i didnt  get  payment   or  refund  for  this reservation   i still waiting  one  month  ago please   if  you need  some  information from  me  tell  me  that  please  .

Guests
2 adults
Check-in
Wed, Jan 1, 2020
Check-out
Thu, Jan 2, 2020
Booking date
Thu, Dec 26, 2019
Confirmation code

**[Reservation number hidden - Community Center Guidelines]

Payout

1 nights room feeShow breakdownsService fee

$50.00
 
-$1.86
 
Total (USD)
$48.14

 

1 Reply 1
Rowena29
Level 10
Australia

@Ouhta0 

This is not airbnb customer service - these are community help pages used by guests and hosts to help each other out and share stories and questions.

You need to contact Customer service. 

Click on the help button

click on the reservation in question 

Scroll right down to the very bottom of the page - there is a "contact us" button 

I would suggest phoning not messaging.

Hope this helps

Regards