sms verification

[Sumarie1]

good evening, i need to enter my phone number to my page, but i have exceeded my attempts, my SMSs are not coming through on phone

i also want to change cover photo

[Alicia753]

Hi @Sumarie1 Have you contacted Airbnb support? If you're facing issues with receiving SMS verification codes from Airbnb and have exceeded your attempt limits, there are several steps you can take to resolve this issue.

- If you've exceeded the maximum number of attempts in a short period, wait for a few hours or the recommended wait time before trying again. This cooldown period can help reset your attempt count.

-Ensure that the phone number you're using is correct and capable of receiving SMS messages. Double-check for any typos or errors in the number you've provided on Airbnb.

-If none of the above steps work, contact Airbnb's customer support for assistance. They can help troubleshoot the issue further and may be able to manually verify your phone number or suggest an alternative verification method.

-Ask Airbnb if they offer alternative methods for verification, such as email verification.

If you want to change the cover photo of your listing, just edit the photo and hover or click the photo you want to use, make it as cover photo then save. Hope this helps! 

[Paula]

Hello @Sumarie1, welcome to the Airbnb Community Center.

Since you posted yesterday, I just wanted to follow up and ask if you have attempted to enter the phone number today and if it worked?

I am also sharing a thread here on "How do I change or delete my profile picture?"

Keep us posted.