?

[Jartierra0]

Are homeowners  able to have rats or mice in any of the homes  that are for rent ?

[Angelica-Y-Jorge0]

Do you mean as pets? 

If not, a rental cannot be infested by vermin or bugs.

Travel issues eligible for a Guest Refund Policy claim

The Guest Refund Policy has additional details, but here’s an overview of what’s covered:

• Space isn’t safe or clean upon arrival, including dirty linens, dangerous vermin or insects, or safety or health hazards.

https://www.airbnb.com/help/article/544/what-if-i-need-to-cancel-because-of-a-problem-with-the-listi...

[Dale711]

Hi @Jartierra0 😊

Welcome to the community! 

‘No’ Airbnb listings are not allowed to have rats and mines.

Do ask the host to cancel your reservation. You will always get a full refund, including all fees and taxes.

Message or contact Airbnb within 24 hours of noticing the travel issue, and share your photos or video.

I hope you can resolve the issue.