Well, fortunately I figured out 'how' it happened when I got that email from them stating I was being delisted because I did not comply with New York City's regulations. I realized then, that because of the morning's discussion with a 'case manager' at Airbnb requesting I 'update' my information, including coordinates (never done this before) that somehow they had made a terrible mistake.
Immediately all the cancellations came it.
The guests also contacted me (all but three) and were frantic, angry, confused. I was able to establish contact with them to explain. I'm certain a couple didn't believe me, who would? Several told me that they got no warning, and when they called Airbnb they were not told 'why' they were cancelled, again making it seem like it was from my end. THAT made me really angry.
So far of the 13, I've gotten all to re book (although one lost her dates and couldn't re book) except 5. 2 told me they would not re book and stated some very flimsy reasons, so I know they didn't believe or trust me or my property .. I don't blame them. One more said she was booking elsewhere, the others didn't say.
I've only been contact from someone off Airbnb/Twitter asking for my email address so they can verify and 'get to the bottom of this', that was 2 days ago. Nothing since.
I do not yet know how to send a twitter message directly either Chesky or anyone else there with accounts. Another host from here was kind enough to pass this along, hence the contact 2 days ago.
I doubt anything will come of it, it just adds to the stress of dealing with Airbnb and their total lack of host support recently. I had such a good relationship (I thought) with them, was booked as often as I chose to be, I closed for two months each winter, and once opened was always booked out 2-3 months solid. Bookings have pretty much ceased now. Never happened before. Now the changes are that my 'target market' cannot find my cabin, I CAN'T find my listing now either...It's only coming up if I google the actual name of my listing. so it may be the death nell for me...