Recognizing Superhosts

[Airbnb]

The Superhost program celebrates and rewards Airbnb’s top-rated and most experienced hosts. 

Every 3 months, we review host performance over the past year to see who meets the Superhost criteria. Those who do earn special recognition, dedicated Airbnb Support, and exclusive rewards.

This quarter, we recognized hosts who earned or maintained Superhost status. Congratulations—thanks for everything you do for your guests, and the extra effort you bring to every stay!

Whether you’re a new or longtime Superhost, we want to hear from you. What helped you reach this achievement? How did you go above and beyond for your guests? 

Share your insights in the comments to inspire and support other hosts.

[Paula]

Hello @Liga28, @DiMingo1,  😊

It has been great to read your conversation, and I just wanted to add that this is one of the main objectives of our community: bringing hosts together to share experiences and passions. So I’m very glad to hear that you’re both driving your hosting journeys with such passion.

Would either of you like to share an experience with a memorable guest that made you proud to offer an incredible hosting experience?

Looking forward to reading more about your hosting experiences.

Regards,

[Bossdiva0]

First of all im big on customer service so I always treat my guests the same way i would want to be treated.  So for me just being authentic with my clients and making them feel right at home but importantly be available at all times to their needs and let them know we are here to service them.

[DiMingo1]

@Bossdiva0 100%. Authenticity is the difference between a house and a home. When you serve from the heart and treat guests like family, they feel that energy immediately. Keep setting the standard!

[Paula]

Hello @Bossdiva0,

Thank you so much for sharing your strategy—I’m very glad to hear it’s working so well for you 😊

Do you have a co-host, or do you manage everything by yourself?

Regards,

[Anoop16]

Host need to be prompt in the responses and must be ready to organise its premises based on the feedback from the guests which help in providing the best and comfortable stay to the guests. Take good care and make them feel at home. Occasionally review the ratings from guests and take corrective measures. This is what I have been practising since the time we are on Airbnb. Thanks 

[Elisa]

Hi @Anoop16 😊,

Thank you for sharing this here.

Congrats on your Superhost status!
Have you tried reaching out to Customer Support regarding your reward?

[Anoop16]

@Elisa 

No, but have replied to their email announcing SuperHost. Thanks and good day

[Elisa]

Hi @Anoop16 😊,

Thank you for letting me know!

I recommend reaching out to customer support as well. I can share their contact details if you need them.

[Anoop16]

@Elisa Yes, sure. Thanks 

[Elisa]

Hi @Anoop16 😊, 

I’m sharing their contact details with you 👉 Contact Airbnb customer service for help. 

Let me know how it goes!

[Anoop16]

Had received an email about I being recognised as a SuperHost and was supposed to be rewarded $100 but the same are yet to come in account as credits or coupons. Please clarify. Thanks

[Frank2305]

Hello

[Bhumika]

Hi @Frank2305 , how are you? Hope everything is well! 

Is there anything that you were looking forward to discuss with other hosts? Keep me posted if you are seeking for advice on any topic in particular 🌻

Warm regards,

[Chara124]

Thank you for this community, my name is Chara & I love the Airbnb App. I enjoy hosting & meeting new people as well with providing everyone with an affordable rate. The best hosting tip I have is to show your guest you care, for example as I do fresh flowers in every room for them to enjoy or a small gift like chocolates

[Elisa]

Hi @Chara124 😊, 

Congratulations on this achievement!

Beautiful idea with the fresh flowers. Do you have a specific flower you choose for your guests?