Airbnb Location For My Property Glitching - Not Available For Booking - Please Help

[Andy4204]

Has anyone had issues with not being able to find their property on the map with airbnb? Our location doesn't seem to be "sticking" and our property isn't booking at is normally has in the past. We are a super host with a lot of experience. Every 2 days, I have to call airbnb to have them update something on their end for us to see the property on the map show up again. I'm going to lose 10's of thousands of dollars if the issue persists.

Is anyone else having this issue?

[Joan2709]

@Andy4204 

Guess what...I just checked and now that you have lowered your price, you are showing up on page 3. I searched by dates and 10 guests. Looks like @Shelley159 was spot on re the price. Hope you start to get some more bookings soon. 

[Andy4204]

It wasn't the price. This is the issue that keeps occurring over the past week. Even without touching pricing, it has populated on the map when we zoom in. Then, it disappears for 48 hours. then, It reappears on the map again for 24 hours. then, it disappears again for some time. Airbnb mentioned in a support message that my property "had been restored" and now it was visible... I'm anticipating it going off line again as it has done 3 different times over the past 7 days (independently of any pricing changes)

[Joan2709]

@Andy4204 

Rats!  😠

Its the worst when the problem is intermittent...

Did you see the post from one of the Community Moderators @Rebecca ? She is asking for screen shots of the problem so she can forward to the correct Team at Airbnb to address.

[Rebecca]

Thank you @Joan2709 and @Shelley159 for your continued support here. You're like detectives on these tech cases 🔍

@Andy4204 I look forward to hearing from you soon with some screenshots that I can share back with the team and we can see if we can get to the bottom of this 😊

[Shelley159]

Hi @Andy4204 

If you want to, you can let us know next time you don't see it so we can also see what's going on.