Airbnb denied my appeal for "duplicate" listing

Airbnb denied my appeal for "duplicate" listing

Hello I just purchase this property just a month ago and spent so much time and money to get it listed on Airbnb. Just a few days ago, I got an email from Airbnb that my listing will be taken down due to a duplicate listing from previous owner because of reported issues "bad reviews, high guest cancellaction" etc. We have called and message Airbnb, provide new title/deed, closing documents, utility bills etc to show the new ownership owner. 

 

I got an emailed back saying "We understand this isn’t the outcome you hoped for. We have given careful consideration to your case, and we would like to reiterate that we won’t be able to reactivate your listing. Your appeal is now closed, and we won’t be able to offer you any further support in this case at this time. What else can I do? 

2 Replies 2

Hello Maria24621

I completely understand how stressful this must be. It sounds like you’ve done everything possible submitting the new title, deed, closing documents, and utility bills to prove the property is under your ownership. I know how frustrating it is to receive a final decision from Airbnb despite providing all the evidence.

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Warm regards,
***Selome

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Hello Selomeo, I would love your guidance! Please let me know how we can connect. 

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