Calendar Blocking not Saving/Reverts on Screen Scroll

Answered!
Gareth-And-Jo0
Level 2
Tremadog, United Kingdom

Calendar Blocking not Saving/Reverts on Screen Scroll

Hi folks,

Just seeing if anyone else is having issues blocking/unblocking the calendar dates?

Updates/saves and says 'saved' but then when the screen is scrolled past the dates/go back the information is lost and reverts to the previous state.

Interestingly it saves the price change but just not the availability i.e. blocked/unblocked.

Tried two different devices, different browsers/cleared cookies etc. etc. - never had a problem with it before and driving me crazy/unable to make listings available!

Regards,

G


Top Answer

Hello Paula. Thank you for your prompt reply. I was using my iphone 14. This morning I used my computer and apparently it has worked. If something changes I will let you know!  Regards!!

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13 Replies 13
Adexe0
Level 2
London, United Kingdom

Hi! Are you saying about when you do yourself or when someone book?

Hi - is when I update the the AirBnB business calendar for all my properties to make available or not (we do not have any shared/ICal type calendars either BTW)

G

Inna22
Level 10
Chicago, IL

I was updating my prices yesterday and was also having trouble. Sounds like there’s a glitch.

@Inna22 your dates on two of your listings seem available from Aug 1 and on the third from Aug 6 Inna , Is that as you set it ?... H

Wow, thank you for taking a look! I thought it was only showing corrupt on my end, but apparently it is wrong in the guest view as well. I don’t even know how to fix it.

Norma614
Level 2
Monterrey, Mexico

Same issue! I just noticed my dates were blocked. I unblocked them yesterday and uodated prices and this morning prices were ok but dates were blocked again. 

Have you reported the issue? - the more of us who highlight then the quicker it may get sorted.

It seemed to work correctly briefly yesterday when I contacted them but now unable to list again - to block dates I have had to increase/make the listing a 'silly' price e.g. £2000 per night.

Glad I am not the only one!

Paula
Community Manager
Community Manager
Port Moody, Canada

Hey @Gareth-And-Jo0 , @Norma614  and @Inna22 This certainly looks unusual, If you could share some screenshots and details of the devices you're using, I'd be happy to help by raising this issue with the technical support team.

 

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Gareth-And-Jo0
Level 2
Tremadog, United Kingdom

Hi Paula,

 

Have a video as screenshots do not really show anything.

 

Using a Mac/Firefox and also Chromebook/chrome and both the same behaviour.

 

As mentioned it did seem to function briefly last night but then has reverted.

 

Many thanks,

 

G

Paula
Community Manager
Community Manager
Port Moody, Canada

Thanks for your reply @Gareth-And-Jo0 I will pass this on to the technical support team for their review. If I receive a response, I'll get back to you.

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Please follow the Community Guidelines // Por favor consulta las Normas de la comunidad

Hello Paula. Thank you for your prompt reply. I was using my iphone 14. This morning I used my computer and apparently it has worked. If something changes I will let you know!  Regards!!

Always Save of you make any changes. Do it 5 times so ou don't forget to, in the future.

Helen744
Level 10
Victoria, Australia

@Gareth-And-Jo0 It certainly looks like 'business as usual ' from this end. Dates are available for booking but one day blocked ,Sunday , on two places at least . Is the problem solved ?.. H