Cancelling a Scheduled Message

Answered!
Kristin1432
Level 2
Austin, TX

Cancelling a Scheduled Message

I have scheduled messages set up, but I would like to cancel one of the prescheduled messages that will go out to a guest. How do I do that? 

Top Answer
Joelle43
Top Contributor
Cannes, France

Hello @Kristin1432 

 

In host mode go to:

 

==>Inbox

You'll see three horizontal lines on the lefthand side and click on these

==>Scroll down to "Under settings"

==>Click on "scheduled messages"

==>Click on the one you want to edit

==>Scroll all the way down to the end of the message

==>Click on "Delete template"

 

Voilà!

All the best

Joëlle

 

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2 Replies 2
Joelle43
Top Contributor
Cannes, France

Hello @Kristin1432 

 

In host mode go to:

 

==>Inbox

You'll see three horizontal lines on the lefthand side and click on these

==>Scroll down to "Under settings"

==>Click on "scheduled messages"

==>Click on the one you want to edit

==>Scroll all the way down to the end of the message

==>Click on "Delete template"

 

Voilà!

All the best

Joëlle

 

If you click on the scheduled message, there are 2 buttons at the bottom: Skip and Send Now. Click Skip and the message will not be sent at the time of automation. 

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