Changing order of scheduled messages

[Laurie741]

When I first started with AirBnB, I could arrange the order of my scheduled messages by putting a number at the beginning of the title, i.e., 1 Welcome, 2 Arrival, 3 first morning, etc.

However that seems to have changed.

My first two listings are still numbered - but my new third listing needs ALPHA letters in front of them to put them in order, i.e., A Welcome, B Arrival, C first morning etc.

Finally the scheduled msgs for my third listing is in the right order AFTER my first 2 listings.

Try alphabet or numbers! 

[Bhumika]

Hi @Laurie741, Thank you so much for sharing this tip with our Host Community!!

Would you like to share with us how did you come up with this idea? 

[Laurie741 · Accepted solution]

When the original numeral system didn't work anymore -- I simply played around and tried the alphabetical system - and it worked! 

Obviously there were other people with this same issue, s this might be something for the AirBnB TECH folks. It should be ONE WAY OR THE OTHER to have a simple way of organizing the scheduled messages BY THE LISTING. A couple of years ago when I started with AirBnB, the numbers worked, but something changed. Can you send it to them to work on? thanks! 

[Sam7302]

I've tried both two digit numerical (01, 02, 03, etc..) and upper case alphabetical (A, B, C, etc...) but AirBnB scheduled messages just seem to send messages in a random order for any given time slot. 

For example, if I have three messages that I want sent at 11am on a particular number of days before check in I would number those messages in the sequence I would like for them to be sent; for example, 01: First message, 02: Second message, 03: Third message. But AirBnB does not seem to use that numerical sequencing to send the messages. AirBnB might send the third message first, for example. 

A fairly easy work around would be to put all content in one message and send everything at once but I find its easier for guests to sort through the messages and find what they are looking for when each individual message is more focused on one subject, like check in/out rules vs pool rules. 

Is there a way to control the sequence that messages are sent within a given scheduled time slot?