Hi all,
Has anyone else experienced issues with the property ID link method for sharing check-in instructions? This method, as described in this thread [link to https://community.withairbnb.com/t5/Ask-about-your-listing/Check-in-instructions-shortcut-from-messa...], seems to have stopped working.
One of our guests recently couldn't find the apartment because the link wasn't working for them. I tested it myself and confirmed that it's no longer directing to the check-in instructions. I also asked a subsequent guest, and they verified that the link doesn't work for them either.
This is a major issue, as it makes it much harder to provide clear and accessible check-in information to guests. The best solution would be a dedicated shortcut button for check-in instructions, similar to the one we have for checkout instructions (as suggested here: [link to https://community.withairbnb.com/t5/Ask-about-your-listing/Check-in-instructions-shortcut-from-messa...]).
Please let me know if you're experiencing the same problem. Hopefully, by bringing this to Airbnb's attention, we can get this issue resolved quickly.
Thanks!
Rudolf from Budapest