Check in instructions shortcut from messages.

[Cristina--And-Cody-0]

Airbnb has an excellent check in feature with step by step description and picture. The problem is that feature is not used by all guests. 
I wish there was a shortcut from messages to send to arriving guests so they can click on it and it could guide them step by step. 

like they did for check out - but we need one for check in. 

[Kelsey366]

@Joan2709 thank you so much.

[Bob297]

@Cristina--And-Cody-0 @Joan2709 @Bettye6 @Emma3331 
I have a standard document that I send via whatsapp
I also use whatsapp to give touristical info

[Nicholas828]

I don't offer anything other than the Self-Check-in Instructions which all guests have access to. 

Under Check-In-Method I selected "other" I then have it say-Guests will be using the App Integrated Self-Check-In Instructions, contact Airbnb Support if you need help locating them. 

I found if I simply put my lockbox code guests used the code and never attempted to find the actual Self-Check-In Instructions. 

I am a very hands off host. I still maintain 5 stars with my direct approach of directing all guests to contact Airbnb Support if they can't navigate the platform. 

I can't spend time offering different ways for guests to receive information. By creating links, PDFs, emailing, sending messages pertaining to guests requests for check-in instructions Airbnb will never truly know how hard guests struggle to find instructions. 

I want my guests contacting Airbnb if they can't find instructions. That's how Apps get better. 

[Bettye6]

YES, YES and YES!!! I wish does AirBnB see this! I have check in and check out instructions in several spots and still have guests that don't see it, reaching out to me as to where to park, etc. 

Actually I feel that I lot of great features get hidden like as my Guidebook. I could easily say over 90% of users don't know it exists and even where to find it. Guests I talk to say they hardly if ever read a hosts profile, most focus on reviews as they feel that gives them them most information think that a 4.65 is still a good thing for hosts. AsI host I do review the bio on guest but find the paltry at best,

I also have toggled that I want all names of guest though rarely that occurs plus some are "verified" put have np picture. Frustarting for sure.

Bettye6

[Rudolf103]

I hope Airbnb support is reading this. 🙏

I'm encountering the same issue with guests not reading the check-in instructions, leading to troubles and bad reviews. The link workaround provided here works, but a shortcode button in messages, like the checkout instructions, would be much better (screenshots attached).

This also applies to the house manual, for which I unfortunately didn't found a similar URL workaround.

Thank you.

Best,
Rudolf