Does anyone like the 48 hour cancellation policy???

Does anyone like the 48 hour cancellation policy???

Does anyone really like the new 48 hour cancellation policy? When I sigend up with Airbnb 6 years ago I had a 60 day cancellation policy and it worked just fine. Then about 3 years ago they cut it down to 30 days (without even telling me they had made the change). The a few months back they changed it to 7 days and now it is 48 hours? Are you kidding me! Why don't they say guest can cancel anytime they want with out any penalties. No host can re book their property within 48 hours of a arrival date. This is so one sided for the guests!!

 

I had two cancellations back in January and Decmebr with guets arriving within 48 hours canceling and I took a hit for $6348 in revenue from that experience. Now it is even going to acclerate!

 

Add insult to the injury as Airbnb just announced that if a host cancels a guest the first one we get a warning, the second time we are fined $50 the third time we are fined $100 and the fourth time we get kicked off of airbnb? Wow that seems fare doesn't it. I have had more cancellations in the past three months then I had in the prior 6 years before. Does Brian Chesky listen to half of his business partners, the hosts???

1 Reply 1
Helen3
Top Contributor
Bristol, United Kingdom

You've completely misunderstood the policy I'm afraid .

 

The 48 hour policy you refer to is that when guests book IF the booking is more than two weeks in advance of the booking date the guest can cancel penalty free within the first 48 hours of booking. 

this policy is not new it's been in place  for a couple of years.

 

Airbnb can't change your cancellation policy that you set up on your listing .  @Sofia1408  what cancellation policy are you using. 

 

Airbnb should penalise hosts who cancel . I never have in nine years of hosting.