Guest falsified twice on his review and bribed me. I filed a claim twice and got DENIED

[Ez-Rentals0]

the guest stayed and mentioned I didn’t disclose the security cameras to him prior to his visit, but it’s listed on my listing BEFORE he even booked it. He also stated that there were 4+ flight of stairs and doesn’t recommend to anyone who have issues going up… and I only have 3. This whole Airbnb support and removal system is irritating and upsetting for us host. Airbnb doesn’t care about us, and will always side with the guest. Terrible platform to host 

[Joan2709]

I didn't see any negative reviews under your profile @Ez-Rentals0? Can you post the link to the listing involved?

[Thembelihle1]

I'm right there with you @Ez-Rentals0 ,  It's infuriating when guests make claims that contradict what's clearly stated in the listing ... but can you blame them? They have realized that they have the upper hand.
I've had almost similar experiences recently that led to me losing one of my superhost & most profitable listing due to an unfair removal ...my 3 appeals fell into deaf ears.
What really gets me is that venting or fighting doesn't seem to make a difference. Airbnb's got a stranglehold on the market, and they don't need to pretend to care about hosts anymore.

Thousands of us are singing the same tune, but it's like shouting into the void. If you want a reality check, browse @Helen427 's ABB CC profile and see the posts she's shared,  esp. the Telus post – it's eye-opening.
Losing your business or throwing a tantrum doesn't phase them; they've got enough business coming their way.

So, what's next? You can either lick your wounds and make peace with the fact that guests take priority and hosts are becoming irrelevant to Airbnb, or you can take back your love and explore other OTAs. Sure, Airbnb doesn't have much competition yet, but it's liberating to stop being loyal to a platform that doesn't care about you.
Alternatively, focus on building a direct booking site and forget about being at anyone's mercy – it's empowering, even if it's not as easy as being on OTAs where travelers are already searching.

It's become a case of staying in this 'abusive relationship' with Airbnb and focusing on the positives – what we love about hosting.
If they remove all your listings eventually since they seem to be trigger-happy these days, well, that's a bummer ... try list elsewhere or something.
Otherwise, don't waste your breath and energy getting vexed about Airbnb's behavior these days. They'll get a wake-up call one day when they meet their match... until then, watch them play God and keep hosting!

[Elegant-Homes-Retreat0]

Hi @Ez-Rentals0,

Sorry to hear about your experience — that’s really frustrating. Here are a few quick tips that might help:

Keep proof: Screenshot listing info, guest messages, and any evidence.

Leave a calm, honest review to warn other hosts.

Reach out to Airbnb via Twitter/X (@AirbnbHelp) — sometimes they respond faster there.

Consider a direct booking site as a backup. Many hosts are doing this for more control.

You’re not alone. Stay strong and keep hosting with integrity — the right guests will appreciate you.