Guest smoked cannabis -- what should I do?
25-06-2024
04:12 AM
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25-06-2024
04:12 AM
Guest smoked cannabis -- what should I do?
Hi there,
When I returned to my listing, it was obvious my guest had smoked cannabis. There was a joint in the trash can and the whole place smelled of cannabis.
What can I do? I have a no smoking policy, but now this smell is embedded in all my fabrics (my couch, rugs, and mattress) and I can't get the smell out. The guest admitted to throwing away the butt of the joint but didn't admit to smoking inside. So I have two questions:
1) Practically -- how can I get the smell out?
2) What can I do through Airbnb or through my guest to either charge them a fee or get them to pay for professional smoke cleaning services?
25-06-2024
04:12 AM
1 Reply 1
25-06-2024
09:14 AM
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25-06-2024
09:14 AM
Hi @Cameron414 👋
Sorry to hear about your last guest. Have you reached out to Airbnb about the situation?
Looking forward to hearing from you 😊
25-06-2024
09:14 AM