Has she read reviews about VACASA there are so many complaints about them by hosts and guests including on this community @Cindy1599
i believe they set up a hosts listing under their name so she has no access to it. She would have been better using a cohost or management company that allows the listing to be set up under her profile and have themselves added as a cohost.
while it is true that that the Airbnb algorithm does take into account views to bookings that shouldn't stop her from looking at her own listing .