Guest using fake name to book
16-03-2023
06:34 AM
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16-03-2023
06:34 AM
Guest using fake name to book
I require a photo ID to book and I assume Airbnb is vetting the guest doing some sort of background check or at least making sure who they say they are. This week I had someone with the first name of a Disney character and the last name of a military operation (let’s call him “Simba Swat”) reserve. I did search their phone number and found his real name. He had no trips, no reviews and just joined. I reported him on the app but nothing happened.
Are guests allowed to change their legal name on the reservation?
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16-03-2023
07:22 AM
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16-03-2023
07:22 AM
@Melissa280 I believe that guests can change their names once they have passed the ID checks. If true this is a major security issue with Airbnb and makes the ID verification somewhat pointless (although I guess Airbnb knows who they really are).
If you are uncomfortable then ask Airbnb to cancel free of penalties.
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