Guidebook images blank

Answered!
Nick3248
Level 2
Chicago, IL

Guidebook images blank

Most of the images are blank in my guidebook. Whenever I add a recommendation it doesn't seem to properly scrape the images for it. 

 

https://www.airbnb.com/slink/dJXRKCkZ

 

At least viewing it from my end. I'm using the Android App.

1 Best Answer
Nick3248
Level 2
Chicago, IL

Yeah the update fixed it. Not sure why it wouldn't update automatically. All good, thanks for the help!

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7 Replies 7
Shelley159
Top Contributor
Stellenbosch, South Africa

@Nick3248 

It looks 100% on my Android app.

Bhumika
Community Manager
Community Manager
Toronto, Canada

That's interesting @Nick3248 , same as @Shelley159 , I was having a look at your guidebook (on my desktop/laptop) and I can see all the images appearing fine!

 

Have you tried viewing the guidebook from another device/device of other people from your family if they can see the images?

 

I tried looking at your guidebook from mobile and looks like I am not able to view the images as well. @Shelley159 is it the same for you on mobile device?

Bhumika_0-1727465604295.png

 

 

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Bhumika
Community Manager
Community Manager
Toronto, Canada

@Nick3248 Update : 

 

It looks like my app was pending an update : 

Bhumika_0-1727465825812.png

 

After updating the app, I can see your guidebook images clearly now. May be it would be worth checking @Nick3248 if you have an updated version of the App : 

Bhumika_1-1727465921790.png

 

Keep us posted!

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Shelley159
Top Contributor
Stellenbosch, South Africa

Hi @Bhumika @Nick3248 

I can see all the images (like in your screenshot below) on mobile Android.

Bhumika
Community Manager
Community Manager
Toronto, Canada

Thanks for checking @Shelley159 !! For me it was mostly due to the pending update. Lets see if anything changes for @Nick3248 after updating the app.

 

Many thanks!

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Nick3248
Level 2
Chicago, IL

Yeah the update fixed it. Not sure why it wouldn't update automatically. All good, thanks for the help!

Bhumika
Community Manager
Community Manager
Toronto, Canada

Thanks for sharing the update @Nick3248 ! Glad it helped 🙂 

 

On a side note, have you started seeing beautiful colors around your listing for the fall season? 😍 🍁

 

Your listing looks really pretty 🤩 

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