Announcements

Winter Release Q&A with Airbnb’s Christy Schrader

Winter Release Q&A session

How did this work?

Answered!
Luke612
Level 2
Melbourne, Australia

How did this work?

456E2B22-80C5-48EE-ADB9-E85B2ECF0EAD.jpeg

FE73B58E-2011-496D-AC3F-15212EC08C84.jpeg

  I saw on those listings there are booklets of host information and all sorts of very professional icons such as bedroom and living space information, how many beds and bathroom arrangements. I did put in these information in my initial set up, but why all these information not shown on my listing page? Can anyone help? 

Top Answer

@Luke612 I believe it's because you are not in the "Rooms" category according to Airbnb. Right now you are classified as "Place to Stay in a Home" (not "Rooms"). I believe only the Rooms category has the icons you are mentioning. Hosts in the Rooms category have the "Host Passport" icon on their listing. 

 

https://www.airbnb.com/help/article/317

https://www.airbnb.com/help/article/3400

 

I would contact Customer Service, as you indicate some spaces are "shared" inside your home and therefore you should be in the "Rooms" category.

 

Hope this helps!

 

View Top Answer in original post

1 Reply 1

@Luke612 I believe it's because you are not in the "Rooms" category according to Airbnb. Right now you are classified as "Place to Stay in a Home" (not "Rooms"). I believe only the Rooms category has the icons you are mentioning. Hosts in the Rooms category have the "Host Passport" icon on their listing. 

 

https://www.airbnb.com/help/article/317

https://www.airbnb.com/help/article/3400

 

I would contact Customer Service, as you indicate some spaces are "shared" inside your home and therefore you should be in the "Rooms" category.

 

Hope this helps!